Terms and Conditions
Last updated: November 25, 2021
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with https://costrar.com website (the "Service") operated by Costrar EOOD ("us", "we", or "our").
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
II. Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
IV. Domain Registration
Costrar EOOD provides the service of domain registration to our customers who have more than 200 domains in their portfolio.
Registration is done via automated system located at https://costrar.com
In order to be approved for an account for the automated system, you must request it via the website and wait for the manual approval.
When you would like to register a domain name in the automated system, you search by domain and TLD. Then you request the registration, provide your contact details and after payment, the domain is registered automatically.
During the registration process, you will be asked in the wizard if you agree to our terms and conditions and the registry policies. The links to all documents will be provided. Your confirmation will be stored in our database together with a timestamp, IP address and browser details.
You will receive an email confirming your domain registration and you will be able to manage it via the online system.
V. Domain Renewal
All domains managed by Costrar EOOD are automatically renewed annually at the end of their registration period.
Domains that were renewed are billed according to our standard tariffs.
Registrants receive yearly reminder of our policies via email on the anniversary date of the registration.
There are no redemption grace period recovery fees as all our domains are automatically renewed.
VI. Domain Transfer
We do not charge for a transfer of single or a group of few domain names.
We charge 500 EUR + VAT for transfer of domain portfolios larger than 1000 names.
The transfer process follows the standard GTLD transfer. In our online system, you may request a transfer from another provider if you have the transfer code, or see the transfer code for your domain if you would like to tranfer it away. Then you and the old/new registrant will receive a confirmation link and after all process is confirmed, we will proceed with the transfer.
VII. Domain Expiration
Since all our domains are automatically renewed, we do not charge anything for domain expiration. We charge only the domain renewal fee.
VIII. Domain Cancellation
If you no longer would like to use a domain name with us, you will need to inform us via the online system at least 30 days before it's expiration date, so we will be able to delete it.
If you inform us less than 30 days before expiration, we can not guarantee that we will be able to cancel domain name on time. If domain is automatically renewed, the maximum charge will be the yearly renewal fee.
There are no additional domain cancellation fees.
IX. Data Accuracy
You as a domain registrant shall provide to Costrar EOOD accurate and reliable contact details and correct and update them within seven (7) days of any change during the term of the domain registration, including: the full name, postal address, e-mail address, telephone number, and fax number if available - for the domain name registrant; name of authorized person for contact purposes in the case of a registrant that is an organization; the same personal and contact details for domain administrative, technical or billing contacts; the nameserver(s) for the domain name.
Your willful provision of inaccurate or unreliable information, your willful failure to update information provided to Costrar EOOD within seven (7) days of any change, or your failure to respond for over fifteen (15) days to inquiries by Costrar EOOD concerning the accuracy of contact details associated with the domain registration shall constitute a material breach of this contract and be a basis for suspension and/or cancellation of the domain registration.
If you intend to license use of a domain name to a third party, you are nonetheless the registrant of record and are responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the domain name. A licensing use of a domain according to this provision shall accept liability for harm caused by wrongful use of the domain, unless it discloses the current contact information provided by the licensee and the identity of the licensee within seven (7) days to a party providing the domain registrant reasonable evidence of actionable harm.
If you purchased a domain through our aftermarket service, you are obliged to change the registrant of record to your own registrant details, within seven (7) days of the purchase. If you do not change the registrant details, we reserve the right to lock your domain until you comply with the reqirement. Our support team will assist with the manual changes.
X. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement ("Infringement") of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" to firstname.lastname@example.org and include in your notice a detailed description of the alleged Infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing your copyright.
You represent that, to the best of your knowledge and belief, neither the registration of the domain nor the manner in which it is directly or indirectly used infringes the legal rights of any third party.
XI. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Costrar EOOD.
Costrar EOOD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Costrar EOOD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
You agree that we may terminate or suspend a domain name registered by you, in case you fail to respond to our contact request for more than 15 (fifteen) days, in the case that the domain name has been flagged for DNS abuse activities (phishing, pharming, mailware, viruses, etc.). We may take actions to suspend the domain earlier by liasing with your hosting provider, in case that the domain is a threat to the Internet security or stability.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
You agree that the registration of the domain name shall be subject to suspension, cancellation, or transfer pursuant to any Specification or Policy, or pursuant to any registrar or registry procedure not inconsistent with any Specification or Policy, (1) to correct mistakes by Costrar EOOD or the Registry Operator in registering the name or (2) for the resolution of disputes concerning the domain name.
XIII. Limitation Of Liability
In no event shall Costrar EOOD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
You shall indemnify and hold harmless the Registry Operator and its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of or related to the registrant's domain name registration.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Costrar EOOD its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
XV. Governing Law
These Terms shall be governed and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
For the adjudication of disputes concerning or arising from use of the domain name, you shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the registrants's domicile and (2) where Costrar EOOD is located.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us.